PRIVACY POLICY

Who we are

Outrageous Audio is a car audio and electronics shop at 19140 SE Stark St, Portland, OR 97233. This policy covers this website and the forms on it.

What we collect

• Contact and quote forms: your name, email, phone number and your message.
• Appointment booking: your name, phone, email, the date and time you choose, and any vehicle or project details you add.
• Newsletter: your email address, if you subscribe.
• Chat assistant: the messages you type into the chat window, plus any name, email or phone number you share in it.
• Usage data: pages visited, device and browser type and similar information, collected by Google Analytics using cookies.

How we use it

• To answer your questions, prepare estimates and confirm appointments.
• To send newsletter emails you signed up for. You can unsubscribe at any time.
• To understand how the website is used so we can improve it.
• To protect our forms from spam.

We do not sell your personal information.

Services we use

• Google Analytics to measure website traffic (cookies).
• Google reCAPTCHA to block spam on forms.
• Google Maps to show our location.
• OpenAI to generate replies in the website chat assistant. Chat messages are sent to OpenAI to produce an answer.
• Email delivery to send form submissions to our team and confirmations to you.

These providers process information under their own privacy policies.

Cookies

Google Analytics and reCAPTCHA use cookies. Our site also remembers small preferences in your browser, such as whether you have already seen the welcome screen. You can block or delete cookies in your browser settings; the site will still work.

How long we keep it

We keep form submissions, bookings and chat messages for as long as we need them to serve you and run the business, and then delete them.

Your choices

You can ask us to tell you what information we hold about you, correct it, or delete it.

Contact us

Call (503) 667-2865 or visit us at 19140 SE Stark St, Portland, OR 97233.

Last updated: October 27, 2026